Reports Hub (Reports Default Page)
Overview
The Reports Hub is the central reporting dashboard of the dZV2 system, providing access to over 30 comprehensive reports organized into four main categories: Billing, Projects, Time, and General. This page serves as a command center for managers, administrators, and executives to monitor business performance, track financials, analyze productivity, and make data-driven decisions about creative services operations.
Location: Navigate to Reports from the main navigation menu (available to all authenticated users).
URL: /reports/default.aspx
Access Level:
- All authenticated users can access the Reports Hub
- Report availability varies by role (Admin/SuperAdmin see all reports; regular users see a subset)
Business Value
For Company Leadership
The Reports Hub transforms raw operational data into actionable business intelligence. Executives gain visibility into:
- Revenue performance across clients, invoice groups, and time periods
- Resource utilization patterns and productivity trends
- Quality metrics identifying areas for process improvement
- Billing workflow status ensuring timely invoicing
For Operations Management
Operations teams use these reports to:
- Monitor purchase order spend against budgets
- Track project lifecycle from creation to billing
- Identify bottlenecks in approval workflows
- Ensure billing accuracy before invoices are sent to clients
For Financial Planning
Finance professionals benefit from:
- Year-over-year comparisons for forecasting
- Per-piece profitability analysis for pricing decisions
- Time-to-revenue tracking via billing workflow reports
- Accrued vs. billed reconciliation for accurate revenue recognition
Business Benefits
- Improved Cash Flow Management - Billing reports ensure invoices are sent promptly by tracking which projects are ready to bill and identifying bottlenecks in the approval-to-billing pipeline.
- Data-Driven Pricing - Per-piece reports help management understand true costs by artwork complexity, enabling competitive yet profitable pricing strategies.
- Resource Optimization - Time and production reports reveal how staff time is allocated, helping managers balance workloads and identify training needs.
- Quality Assurance - Quality reports track error rates and problem patterns, supporting continuous improvement initiatives.
- Client Relationship Management - Reports organized by client hierarchy enable account managers to understand client-specific trends and proactively address issues.
- Compliance and Audit Readiness - Status changes and approval metrics provide audit trails for regulatory compliance and internal governance.
Usage Scenarios
Scenario 1: Monthly Billing Cycle
Role: Project Manager / Finance Administrator
At month-end, a project manager opens the Billing Approval Worksheet to review all invoice groups requiring approval. They verify that estimated vs. actual billing aligns, mark invoices as "OK to Bill," and generate PDF reports for client review. The Monthly Billing report then shows all finalized and billed invoices for the period.
Scenario 2: Purchase Order Monitoring
Role: Account Director
An account director needs to ensure projects stay within client PO limits. They use the Purchase Orders Tracking report to see hierarchical spending breakdowns by PO, Invoice Group, Client, and Project. If a PO approaches its limit, they proactively engage the client about additional funding.
Scenario 3: Executive Business Review
Role: Executive / Senior Management
Before a quarterly business review, executives run the Per-Piece Summary Report to analyze volume and spend trends by client and artwork type. They compare current quarter performance against previous quarters and year-over-year data to identify growth opportunities and areas needing attention.
Scenario 4: Resource Planning
Role: Department Manager
A department manager uses the Production Report to analyze team utilization. By comparing time allocation across categories (Client, Internal, PTO, Holiday), they identify which team members are over or underutilized and adjust assignments accordingly.
Scenario 5: Process Improvement Initiative
Role: Quality Manager
The quality manager reviews the Quality Report and Cycle-Time Report monthly to identify recurring issues and process bottlenecks. They use this data to prioritize training initiatives and workflow improvements.
Industry Context
Standard Practice in Creative Services
Professional services and creative agencies universally rely on reporting dashboards to maintain profitability. The Reports Hub follows industry best practices by providing:
- Hierarchical financial views (common in agencies managing multiple brands under corporate umbrellas)
- Time-based billing reports (standard for professional services)
- Per-piece/per-project profitability analysis (essential for packaging and creative agencies)
- Workflow efficiency metrics (increasingly important with digital approval systems)
Regulatory and Client Requirements
Many enterprise clients require their creative partners to provide:
- Detailed billing backup documentation (addressed by PDF report generation)
- Spend tracking against PO limits (addressed by PO tracking reports)
- Quality metrics and error tracking (addressed by Quality Report)
- Time allocation visibility (addressed by various time reports)
Competitive Advantage
Agencies with robust reporting capabilities can demonstrate operational excellence to clients, supporting client retention and new business development efforts.
Report Categories
BILLING Reports (8 Reports)
1. Billing Approval Worksheet
Purpose: Review invoice groups by PO with actual vs. estimated billing. Primary tool for marking invoices as "OK to Bill" and generating billing PDF reports.
Business Value: Ensures billing accuracy before client-facing invoices are issued. Prevents billing disputes by allowing managers to review line items, compare estimates to actuals, and document approval decisions.
Key Features:
- Filter by Manager, Invoice Group, Year, and Month
- View PO date ranges and estimates alongside actual spend
- Track accrued amounts, artwork pending, and per-piece profit
- Generate detailed PDF billing reports for client review
- Mark invoices as approved with notes
Access: All authenticated users
2. Monthly Billing
Purpose: View finalized and billed invoices grouped by invoice date. Identifies time records and artworks not yet assigned to invoices.
Business Value: Central dashboard for billing operations, ensuring nothing falls through the cracks before monthly close. Highlights unfinalized timesheets that could delay billing.
Key Features:
- Month/year selection for period-based viewing
- List of unfinalized timesheets blocking billing completion
- Time records not yet included in any invoice
- Artworks not yet invoiced with push-forward/backward capability
- Separate sections for Finalized and Billed invoice groups
Access: All authenticated users
3. Purchase Orders Tracking
Purpose: Hierarchical breakdown of PO spending by invoice group, client, and project with PM, Design, and Artwork cost components.
Business Value: Critical for contract compliance and budget management. Allows account teams to proactively manage PO utilization before hitting limits.
Key Features:
- Date range filtering with start/end month selection
- Client hierarchy filtering (Corporation, BigB, Division, BAT, Marketer)
- Employee filtering for manager-specific views
- Status flags (Init, Completed, Finalized, Billed, Returned, Fixed Costs)
- Expandable hierarchy showing PO > Invoice Group > Client > Project > Artwork
- Blanket PO support with Quote Number and Salesforce Number tracking
Access: Admin/SuperAdmin only
4. PO Overlaps
Purpose: Identify projects linked to multiple overlapping Purchase Orders.
Business Value: Prevents billing ambiguity and potential revenue leakage. When a project spans multiple POs, billing decisions can be complex. This report surfaces conflicts for resolution.
Key Features:
- Lists all projects with overlapping PO assignments
- Shows each overlapping PO with date ranges
- Provides unlink capability to resolve assignment conflicts
- Direct project navigation links
Access: Admin/SuperAdmin only
5. PO Conflicts in Time Records
Purpose: Identify unbilled time records assigned to multiple POs for the same invoice date.
Business Value: Ensures billing accuracy by identifying time entries that could be double-billed or misassigned.
Key Features:
- Lists time records with conflicting PO assignments
- Shows week, project, and all associated POs
- Direct links to time entry edit pages for resolution
Access: Admin/SuperAdmin only
6. Fixed Costs Report
Purpose: Aggregated project fixed costs within a date range, filterable by corporation and client.
Business Value: Fixed costs represent non-time-based charges (flat fees, retainers). This report ensures all fixed costs are captured for accurate revenue recognition.
Key Features:
- Start/end date filtering
- Corporation and client hierarchy filtering
- Option to include/exclude artwork-level detail
- Grid-based data display with sorting and filtering
Access: Admin/SuperAdmin only
7. Year-to-Year Invoice Group Report
Purpose: Compare invoice group revenues across three consecutive years by month for trend analysis.
Business Value: Essential for annual planning and client retention analysis. Identifies growth or decline patterns by invoice group.
Key Features:
- Invoice group selection dropdown
- 12-month comparison across 3 years
- Dollar amounts by month for selected invoice group
Access: Admin/SuperAdmin only
8. Time Pushed To PO
Purpose: Track time records moved from one PO to another with breakdowns by activity type.
Business Value: Provides audit trail for billing adjustments. Important for understanding why time was reallocated between POs.
Key Features:
- Source and destination PO selection
- Option to exclude non-invoiced records
- Breakdown by Total, Hourly, Design, PP, and Budget
- Hierarchical view: Invoice Date > Invoice Group > Client > Project
Access: Admin/SuperAdmin only
PROJECTS Reports (11 Reports)
1. Per-Piece Summary Report
Purpose: Executive dashboard with monthly/quarterly financial and volume data by invoice group, client, or project.
Business Value: Comprehensive performance metrics for business reviews. Shows item counts, spend, and cycle times across all artwork types.
Key Features:
- Flexible date selection (Year, Range, or Month)
- Multi-select filters for Invoice Groups, Clients, and Projects
- Toggle options for IFU, PM, and Fixed Costs inclusion
- Detailed breakdown by artwork type (Brand Design, Production Art, Cores, Mock-Ups)
- Complexity-level analysis (Extra Simple, Simple, Moderate, Complex)
- Alteration tracking and average alteration cost analysis
- Full Cycle and dZ Cycle time metrics
- Excel export capability
- Pending (not yet billed) column for revenue forecasting
Access: Admin/SuperAdmin only
2. New Artworks Report
Purpose: Track new artwork items added during a specified week, organized by client and project.
Business Value: Supports workload forecasting and estimation workflows. Enables batch estimate creation for new artworks.
Key Features:
- Week selection for date filtering
- Client and project grouping with checkbox selection
- Artwork details including packaging level, complexity, and dollar amounts
- Finalization rush fee tracking
- Batch estimate creation functionality with upload confirmation
Access: All authenticated users
3. Not Estimated Artworks
Purpose: Identify projects and artworks lacking proper estimates before billing.
Business Value: Prevents billing delays by highlighting estimation gaps. Ensures pricing accuracy before invoicing.
Key Features:
- Visual estimation status indicators
- Project and artwork hierarchy
- Prioritization guidance for estimation workflow
Access: All authenticated users
4. Artwork Inventory
Purpose: Hierarchical list of clients, projects, and artwork details with flexible filtering.
Business Value: Comprehensive asset tracking for inventory management and capacity planning.
Key Features:
- Date, employee, and status filtering
- Client > Project > Artwork hierarchy
- Detailed artwork metadata display
Access: All authenticated users
5. Search for Languages in Projects
Purpose: Find projects containing specific language versions with matching modes.
Business Value: Supports localization workflows and multi-language project tracking.
Key Features:
- Language search with "Any" or "All" matching modes
- Project listing with language version details
Access: All authenticated users
6. Per-Piece Budget Report
Purpose: Budget data filtered by date range for per-piece billing analysis.
Business Value: Compares budgeted vs. actual per-piece costs to identify pricing effectiveness.
Key Features:
- Date range filtering
- Budget allocation breakdowns
- Per-piece billing comparisons
Access: Admin/SuperAdmin only
7. Per-Piece Gain Report
Purpose: Profit/gain metrics showing Fixed Budget, Per Piece Invoiced, Design costs, and total Gain.
Business Value: Critical for profitability analysis. Shows margin by project and artwork type.
Key Features:
- Fixed Budget vs. actual comparison
- Per Piece invoiced amounts
- Design cost tracking
- Net Gain calculation
Access: Admin/SuperAdmin only
8. Status Changes Report
Purpose: Audit log of project status transitions with timestamps, usernames, and notes.
Business Value: Supports compliance and process improvement by tracking who changed what and when.
Key Features:
- User filtering with customer inclusion option
- Date range filtering
- Status transition details (timestamp, username, notes, status)
- Sortable grid view
Access: Admin/SuperAdmin only
9. Projects with no PO
Purpose: Identify projects without assigned Purchase Orders for billing assignment.
Business Value: Ensures all billable work is properly associated with POs for revenue capture.
Key Features:
- List of unassigned projects
- Bulk and manual PO assignment capability
Access: Admin/SuperAdmin only
10. Quality Report
Purpose: Monthly quality metrics including problem types, affected employees, and Status 4.3 errors.
Business Value: Drives quality improvement initiatives by quantifying error rates and patterns.
Key Features:
- Month/year selection
- Problem type frequency analysis
- Summary statistics (total projects, projects with problems, percentage)
- Employee utilization tracking
- Detailed problem listing by project
- Status 4.3 error tracking with notes
Access: Admin/SuperAdmin only
11. Fixed Costs/Adjustments
Purpose: Dual-view report showing flat dollar fixed costs and hourly adjustments per project.
Business Value: Manages non-standard billing items that fall outside regular time-based or per-piece billing.
Key Features:
- Fixed Costs view: flat dollar amounts
- Adjustments view: hourly adjustments per project
Access: Admin/SuperAdmin only
TIME Reports (8 Reports)
1. Time Records with Zero Time
Purpose: Identify time entries with zero hours logged for data cleanup.
Business Value: Maintains data quality by identifying erroneous or incomplete time entries.
Key Features:
- List of zero-time records
- Deletion capability for cleanup
Access: Admin/SuperAdmin only
2. Biweekly Payroll Report
Purpose: Employee time entries by activity for a selected week with totals.
Business Value: Supports payroll processing by providing time allocation summaries.
Key Features:
- Week selection dropdown
- Employee and activity breakdown
- Activity-level and total hour calculations
- Visual highlighting for selected week
Access: Admin/SuperAdmin only
3. Time Entry Report
Purpose: Time entries grouped by type (Regular, Holiday, PTO, etc.) with weekly or annual view.
Business Value: Comprehensive time tracking for workforce management and planning.
Key Features:
- Week-based or employee-based view modes
- Day-of-week breakdown (Mo, Tu, We, Th, Fr, Sa, Su)
- Time type categorization (Regular, Holiday, PTO)
- Weekly totals
Access: Admin/SuperAdmin only
4. Employee Hours By Invoice Group
Purpose: Employee hours allocated to Invoice Groups with cascading client hierarchy filters.
Business Value: Shows how employee effort is distributed across client accounts.
Key Features:
- Client hierarchy filtering
- Employee-to-Invoice Group hour mapping
Access: Admin/SuperAdmin only
5. PTO Report
Purpose: PTO hours by employee with weekly periods and overlap highlighting.
Business Value: Supports capacity planning by showing planned absences and identifying coverage gaps.
Key Features:
- Date range filtering
- Employee PTO hours by week
- Overlap detection with calendar navigation link
Access: Admin/SuperAdmin only
6. Time Activity Dollars Report
Purpose: Time logged by Activity and Division/BAT with dollar calculations.
Business Value: Translates time investments into dollar values for cost analysis.
Key Features:
- Activity and Division/BAT breakdowns
- Dollar value calculations
- Excel export capability
Access: Admin/SuperAdmin only
7. Spend By Invoice Group
Purpose: Dollar spend by Invoice Group, Client, Project, and Activity for invoiced time records.
Business Value: Shows where billable time investments are concentrated.
Key Features:
- Hierarchical spend view: Invoice Group > Client > Project > Activity
- Invoiced time dollar values
Access: Admin/SuperAdmin only
8. Announcements Report
Purpose: Company announcements with filters for posting user, date range, and visibility.
Business Value: Provides audit trail for internal communications.
Key Features:
- User filtering
- Date range filtering
- Visibility status tracking
Access: Admin/SuperAdmin only
GENERAL Reports (7 Reports)
1. Cycle-Time Report
Purpose: Approval workflow cycle time for artwork requests to identify bottlenecks.
Business Value: Critical for process optimization. Shows where delays occur in the approval workflow.
Key Features:
- Client hierarchy filtering
- Date range selection
- Cycle time metrics by artwork
- Status transition timing analysis
- Expandable detail grid
Access: All authenticated users
2. Celum List Report
Purpose: Packaging artworks with Celum DAM identifiers for cross-referencing with external storage.
Business Value: Supports digital asset management integration and asset traceability.
Key Features:
- Celum DAM identifier display
- Packaging artwork listing
Access: All authenticated users
3. Production Report
Purpose: Weekly time tracking summary by allocation categories with comparison periods.
Business Value: Analyzes team utilization patterns and supports workforce planning.
Key Features:
- Employee selection or all-employee view
- Date range selection with comparison periods
- Category breakdown: Total, Client (highlighted), dZ, PTO, Bereavement, Holiday, Star
- Total and average calculations
- Side-by-side period comparison
- Star project drill-down capability
- Active/inactive employee filtering
Access: All authenticated users
4. Approval Tool Projects
Purpose: Track projects in approval workflow or awaiting approval decisions.
Business Value: Provides visibility into approval pipeline for workload management.
Key Features:
- Approval status tracking across projects
- Workflow stage identification
Access: All authenticated users
5. Approval Metrics
Purpose: Approval efficiency analysis including artworks in approvals, cycles per artwork, time in process, and cycle duration.
Business Value: Quantifies approval workflow performance for continuous improvement.
Key Features:
- Date range selection (journey start dates)
- Time unit toggle (days or hours)
- My invoice groups vs. all filtering
- Metrics: Number of artworks, average cycles, average item time, total time
- Weekend-excluded timing calculations
- Expandable project-level detail
- Excel export capability
Access: All authenticated users
6. PSD Report
Purpose: Client-specific spending report tracking weekly project costs by PM/Strategy, Design, and per-piece.
Business Value: Supports client account management with detailed cost visibility.
Key Features:
- Weekly cost tracking
- PM/Strategy, Design, and per-piece breakdowns
Access: All authenticated users
7. Revenue by Client Hierarchy
Purpose: Billed time and dollars breakdown by Corporation, BigB, and Division hierarchy levels.
Business Value: Strategic revenue analysis supporting account planning and portfolio management.
Key Features:
- Client hierarchy breakdown: Corporation > BigB > Division
- Billed time and dollar values
Access: All authenticated users
Functional Components
Role-Based Access Control
Reports are conditionally displayed based on user role:
- All Users: Basic reports (Billing Approval Worksheet, Monthly Billing, New Artworks, Not Estimated Artworks, Artwork Inventory, Search Languages, all GENERAL section reports)
- Admin/SuperAdmin: All reports including sensitive financial and operational data
Common Filter Controls
Most reports include standard filtering components:
- Date Range: Start/end date pickers
- Client Hierarchy: Corporation > BigB > Division > BAT > Marketer cascading filters
- Employee Selection: User-specific data filtering
- Invoice Group: Account-level filtering
Export Capabilities
Many reports support data export:
- PDF Generation: Billing reports with client-ready formatting
- Excel Export: Data-heavy reports for further analysis
Interactive Navigation
Reports provide drill-down capabilities:
- Project Links: Navigate directly to project details
- Expandable Hierarchies: Progressively reveal detail levels
- Cross-Report Navigation: Links between related reports
Relationship to Other System Components
Integration with Projects Module
- Reports pull data from project records, artworks, and time entries
- Project links enable seamless navigation from reports to project details
Integration with Billing System
- Billing reports drive the invoice creation workflow
- PDF generation for client-facing billing documents
Integration with Time Tracking
- Time reports aggregate timesheet data
- Production reports use time allocation categories
Integration with Approval System
- Approval metrics reports use approval journey data
- Cycle time analysis based on status transitions
Integration with Client Hierarchy
- Many reports filter by client organizational structure
- Revenue analysis follows corporate hierarchy
Summary
The Reports Hub is the analytical nerve center of the dZV2 system, providing comprehensive visibility into every aspect of creative services operations. From billing workflows to resource utilization, from quality metrics to approval efficiency, these reports enable data-driven decision-making at every level of the organization.
Key Takeaways:
- 34+ reports organized into 4 categories serving different business functions
- Role-based access ensures appropriate data visibility
- Flexible filtering supports various analysis perspectives
- Export capabilities enable external analysis and client reporting
- Cross-system integration provides unified operational view
The Reports Hub transforms operational data into actionable business intelligence, supporting the company's mission to deliver excellent creative services profitably and efficiently.